If you experience issues with the video player freezing or crashing during commercial breaks, please try the following steps:
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Close the discovery+ app or browser window.
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Clear the data and cache on your device.
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Open the discovery+ app or reload the browser page, and try playing the video again.
If the issue persists, please contact us and include the following information:
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The video or episode you were watching
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The device you were using
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The product featured in the commercial