There are many reasons why you may have been charged more than you expected, including:
- Taxes - Dependent on your billing location, required taxes are calculated on and billed in addition to your monthly subscription charges. To find your monthly recurring amount, visit Manage My Account, and you’ll see the cost and a note that says “+applicable taxes.”
- Changes to Your Plan - If you, or someone with access to your account, changed your subscription plan, you will see changes to the amount of your monthly bill.
If you believe charges to your account are incorrect, or have questions about billing, please contact us.