discovery+ uses adaptive bitrate streaming, which means that the quality of the video you're watching is reliant upon the strength of your wireless connection.
If you experience issues with video playback, please check your Wi-Fi connection. If you're still unable to stream video using other apps, try signing out of discovery+ and signing back in.
If you're still experiencing video playback issues, please try the following steps, in this order:
- Close the discovery+ app
- Turn off the device you are using to stream discovery+
- Turn off, then restart your internet modem and router
- Power your device back on
- Open the discovery+ app
If you continue to experience issues with video playback, please contact us.