Skip to main content
{{t 'home_page' name=help_center.name}}
Help Desk
Languages
English (CA) Français (Canada)
Current: English (US)
Contact Us
  • Getting Started
    • Subscribing to discovery+ Amazon Prime Video Channel
    • How to update a Roku PIN
    • Where to download discovery+
    • Go vs discovery+
    • Signing up for discovery+
    • Accessing discovery+ without a subscription
    • Cost of discovery+ subscription plans
    • About discovery+
  • Special Offers
    • About the discovery+ Student Offer
    • Account and Billing
      • Password does not meet security standards
      • Automatic subscription renewal
      • Redeeming a discovery+ gift card, voucher or promo code
      • Multiple or unauthorized account charges
      • Explanation of subscription charges
      • Forgot your password
      • Change your password
      • Change your email address
      • Updating your method of payment
      • Methods of payment
      • How to cancel your subscription
      • Changing subscription plans
    • Profiles
      • Simultaneous streams
      • Setting up your profile
      • About
    • Watching Shows
      • Ads displaying with discovery+ (Ad-Free) plans
      • I am being asked to input a Passcode on my Apple TV
      • discovery+ Channels
      • Watching video in Ultra HD
      • Browsers and devices supported by discovery+
      • Repeating Commercials
      • Commercials on discovery+
      • discovery+ Exclusive and Original Content
      • Finding shows and episodes
      • Closed captioning
      • Using Chromecast to cast from your device to your TV
      • Geo-Restriction and streaming outside of the United States
      • Using a cellular connection to stream content
      • Using AirPlay to stream from your device to your TV
    • Technical Issues
      • Troubleshooting DRM error messages
      • Video playback issues on Android mobile devices - Video Enhancer and Color Effect Settings
      • AVFoundationErrorDomain-11819 on Apple TV or iOS
      • Shows won't save to My List
      • No internet connection error
      • Too many streams error
      • Video not available error
      • discovery+ app is crashing or will not load
      • Video player crashes during commercial breaks
      • Video playback issues: freezing, buffering, fuzzy video, black screen
  1. discovery+ Help Center
  2. Special Offers

Special Offers

  • Redeem a Promo Code for discovery+
  • About the discovery+ Military Discount
  • About the SiriusXM Offer
  • About the discovery+ Student Offer
  • About the discovery+ offer through Verizon
  • Privacy Notice
  • Visitor Agreement
  • CA Do Not Sell My Personal Info
  • California Privacy Notice
  • Closed Captioning
  • AdChoice
  • Facebook
  • Twitter
  • Youtube
  • Instagram
©2021 Discovery or its subsidiaries and affiliates. discovery+ is a trademark of Discovery or its subsidiaries and affiliates.
discovery+