First, make sure both your device and your TV meet the requirements for using Chromecast, then follow the instructions below:
- Make sure screen mirroring is enabled on your TV.
- Update your device to the latest OS version.
- Connect your device to the same Wi-Fi network as your TV. If you're unable to connect, try restarting your Wi-Fi and reconnecting your devices.
If you are still unable to connect your device and TV or continue to experience issues, please contact us.