If the discovery+ app or website is crashing or will not load, please try the following steps:
- Close the discovery+ app or browser window.
- If you are using a web browser, Android device, Roku TV or Roku Stick, Fire TV or Fire TV Stick, clear your device's cache and data.
- Open the discovery+ app, or reload the browser page and start watching the video again.
If the issue persists, please contact us and include the following information:
- The video or episode you were watching.
- The device you were using.
- The version of the app you are currently using.