HBO Max is now Max
Getting Started
- About discovery+
- Accessing discovery+ without a subscription
- Cost of discovery+ subscription plans
- Signing up for discovery+
- Where to download discovery+
- About discovery+ on DIRECTV/DIRECTV STREAM
Special Offers
Billing and Account Management
- Password does not meet security standards
- Automatic subscription renewal
- Redeeming a discovery+ gift card, voucher or promo code
- Multiple or unauthorized account charges
- Explanation of subscription charges
- Forgot your password
Profile Management
Watching Shows
- One of my downloads says "Expired." How do I renew it?
- Can I download shows or videos with 4G LTE?
- How do I change the video quality of my download, or delete downloads?
- How do I watch downloaded shows and videos?
- How do I download videos or shows to watch offline?
- About Picture in Picture for discovery+
Technical Issues
- Troubleshoot loading discovery+ on Roku OS 11.5
- Troubleshooting DRM error messages
- Video playback issues on Android mobile devices - Video Enhancer and Color Effect Settings
- AVFoundationErrorDomain-11819 on Apple TV or iOS
- Shows won't save to My List
- No internet connection error