Getting Started
Verizon Offer
- About the discovery+ offer through Verizon
- Troubleshoot activation of discovery+ through Verizon
- After redeeming your Verizon offer, you're still being charged through a third party
- Making the most of your Verizon offer when you're already subscribed to discovery+
- What to do when your Verizon promotion ends
Billing and Account Management
- Password does not meet security standards
- Automatic subscription renewal
- Redeeming a discovery+ gift card, voucher or promo code
- Multiple or unauthorized account charges
- Explanation of subscription charges
- Forgot your password
Profile Management
Watching Shows
- I am being asked to input a Passcode on my Apple TV
- discovery+ Channels
- Watching video in Ultra HD
- Browsers and devices supported by discovery+
- Repeating Commercials
- Commercials on discovery+
Technical Issues
- AVFoundationErrorDomain-11819 on Apple TV or iOS
- Shows won't save to My List
- No internet connection error
- Too many streams error
- Video not available error
- discovery+ app is crashing or will not load