Getting Started
- Subscribing to discovery+ Amazon Prime Video Channel
- How to update a Roku PIN
- Where to download discovery+
- GO vs discovery+
- Signing up for discovery+
- Accessing discovery+ without a subscription
Special Offers
- About the discovery+ Student Offer
- About the discovery+ offer through Verizon
- Troubleshoot activation of discovery+ through Verizon
- After redeeming your Verizon offer, you're still being charged through a third party
- Making the most of your Verizon offer when you're already subscribed to discovery+
- What to do when your Verizon promotion ends
Billing and Account Management
- Password does not meet security standards
- Automatic subscription renewal
- Redeeming a discovery+ gift card, voucher or promo code
- Multiple or unauthorized account charges
- Explanation of subscription charges
- Forgot your password
Profile Management
Watching Shows
- Ads displaying with discovery+ (Ad-Free) plans
- I am being asked to input a Passcode on my Apple TV
- discovery+ Channels
- Watching video in Ultra HD
- Browsers and devices supported by discovery+
- Repeating Commercials
Technical Issues
- Troubleshooting DRM error messages
- Video playback issues on Android mobile devices - Video Enhancer and Color Effect Settings
- AVFoundationErrorDomain-11819 on Apple TV or iOS
- Shows won't save to My List
- No internet connection error
- Too many streams error