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General

Getting Started

  • Where to download discovery+
  • GO vs discovery+
  • Signing up for discovery+
  • Accessing discovery+ without a subscription
  • Cost of discovery+ subscription plans
  • About discovery+

Verizon Offer

  • About the discovery+ offer through Verizon
  • Troubleshoot activation of discovery+ through Verizon
  • After redeeming your Verizon offer, you're still being charged through a third party
  • Making the most of your Verizon offer when you're already subscribed to discovery+
  • What to do when your Verizon promotion ends

Billing and Account Management

  • Password does not meet security standards
  • Automatic subscription renewal
  • Redeeming a discovery+ gift card, voucher or promo code
  • Multiple or unauthorized account charges
  • Explanation of subscription charges
  • Forgot your password
See all 12 articles

Profile Management

  • Simultaneous streams
  • Setting up your profile
  • About discovery+ profiles

Watching Shows

  • I am being asked to input a Passcode on my Apple TV
  • discovery+ Channels
  • Watching video in Ultra HD
  • Browsers and devices supported by discovery+
  • Repeating Commercials
  • Commercials on discovery+
See all 13 articles

Technical Issues

  • AVFoundationErrorDomain-11819 on Apple TV or iOS
  • Shows won't save to My List
  • No internet connection error
  • Too many streams error
  • Video not available error
  • discovery+ app is crashing or will not load
See all 8 articles
  • Privacy Notice
  • Visitor Agreement
  • CA Do Not Sell My Personal Info
  • California Privacy Notice
  • Closed Captioning
  • AdChoice
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